Note: The information in this article contains third party system descriptions that are subject to change without prior notice. Therefore, please be aware that some details may be outdated due to recent modifications made by the third party.
If you have an active myallocator account, you can connect it to Sirvoy. Sirvoy can automatically keep your availability updated and retrieve your bookings from myallocator.
Note: If you have already existing, future bookings on myallocator, they will not be automatically retrieved and registered in Sirvoy. See point 3 below.
To enable the connection, please follow the steps below:
- Go to Integrations -> PMS connections
- Allow API access to Sirvoy
- Go to Settings -> Channels -> myallocator and click “Connect”.
- Enter your myallocator username and password, and then follow the instructions to map your room types.
- Any bookings received through myallocator prior to the connection, will not be automatically retrieved and registered in Sirvoy. They have to be manually imported into Sirvoy, preferably prior to the connection. If you have a large amount of such bookings, we will happily assist you with the import. Please see this article for instructions.
: Once the connection is completed, you will no longer be able to change rates, availability, restrictions (see some exceptions here
), etc. via your myallocator login. All updates will have to be done from Sirvoy. Once a change is done in Sirvoy, it will be reflected on myallocator within a couple of minutes. However, we still recommend that you at times verify through your myallocator login that availability, rates and bookings are updated and synced correctly.
Note: Even though the availability is synced between Sirvoy and the channels almost instantaneously, there is always a small risk of double bookings when the same physical room is made available on multiple booking channels simultaneously. For example, the last room could in the same instant be booked both through your website and another booking channel. This happens very rarely, even for busy hotels. But if this does happen, the booking channel will expect you to promptly inform them so that, depending on your agreement, the partner service of the channel can help find a solution as soon as possible.