At Sirvoy, everything we build starts with you and that’s been true from the very beginning. Sirvoy exists because our founder’s mother, a guesthouse owner, needed a simple, intuitive way to manage her business—and nothing on the market worked for her. Sirvoy was born from that need and we’ve stayed true to the same user-first philosophy ever since.
Now, we’re taking that commitment a step further by investing more than ever in understanding you—our users. That’s why we’ve created a dedicated User Research Team, ensuring that your feedback doesn’t just inspire change at Sirvoy—it drives it.
Here’s how we’re putting your voice at the heart of Sirvoy’s development, and how you can help shape the way ahead.
Turning Feedback Into Smarter Features
Before we even begin designing a feature, we’re talking to you and users like you. While many Sirvoy users might make similar requests, the why behind those requests is what shapes the solution. Through interviews and early-stage research, we’re looking at your insights to understand your pain points and workflows, ensuring your needs are at the core of the design—not an afterthought.
And we don’t stop there. User research now happens earlier than ever, and it’s ongoing. As features take shape, we’ll invite Sirvoy users to test them to make sure they’re intuitive and solve the real-world challenges you face. Once the feature is designed—you guessed it—we test it again! Doubling down on testing usability to ensure we hit the mark and deliver what you need, in the way you need it.
How You Can Get Involved
We want to hear from you! Getting involved in our user research program is the easiest way to make sure Sirvoy keeps improving for you and your team. It’s not just about us asking questions—it’s about you sharing what’s working, what’s not, and what could make your day a little easier.
Here’s how it works:
- Who can join? Anyone using Sirvoy—whether you’re running the business, managing the front desk, or handling housekeeping. If Sirvoy touches your day-to-day, we want to hear from you.
- What’s involved? We’ll ask you to share your experiences and insights through quick and simple sessions—sometimes surveys, sometimes 1-on-1 chats, and sometimes other kinds of sessions. Whatever it is, we’ll make it easy and work around your schedule.
- Why sign up? You’ll get a sneak peek at upcoming features and have a real say in how they work. Plus, your input helps us build tools that make your job smoother and less stressful.
- What language? All sessions are in English—but don’t worry! You don’t need to be fluent or perfect, as long as we can understand each other.
Ready to jump in? Sign Up for User Research with Sirvoy.
What’s Next?
Your feedback will keep shaping Sirvoy as we work to reduce the challenges you face every day. Financials are one of the most important areas for any business—and making payments and invoicing easier is one of our top priorities.
In our next blog post, we’ll explore the latest updates from our Payments and Invoicing team. Stay tuned for a closer look at how these new tools can save you time and make managing your business smoother than ever.
