To restore your password:

1) Go to Sirvoy > Login > Forgot your password?

2) Fill out your username, and one additional field, for example “firstname”. Do not fill in all fields.

3) When you click “Next step” an email with a new password will be sent to one of the email addresses registered to that account.




“I did not receive any email”

-Please check the trashcan in your email application or ask which email address is registered.


“I have forgotten my username”

-Send us an email: and we send you the username.


“I recieve an error message when trying to restore, “the username does not exist or the data was incorrect””.

-You may have entered incorrect or misspelled information in one of the two required fields, either a wrong or misspelled username or wrong first name, last name, email or cell phone. Try again with a new field, if the problem persists, ask to help you restore for you.