The Difference Between Registering a Payment and Creating an Invoice

Payments can be registered in Sirvoy in two different ways, described below.

Recording payments in a booking

Recording payments in a booking is comparable to writing a post-it note saying “this guest has already paid $100”. It does not qualify as a fiscal document for tax purposes. It’s just a note for your memory. You can easily add and delete payments in bookings.

Payments may also be registered automatically, if you are using a payment solution where guests make payments at the time of booking. Such payments are usually received long before the check-in, and can therefore be considered deposits or prepayments.

Creating an invoice or receipt

Using the invoicing feature in Sirvoy, you can create invoices and/or receipts. These documents are created for tax purposes and will reflect your actual sales.

If you are using the invoicing feature, you don’t have to register payments in bookings. Instead, payments are received for issued invoices and receipts. However, if an invoice is created from a booking that already has a payment recorded, that prepayment will be considered a “payment method” and the amount due will be adjusted accordingly for the invoice.