Before a new channel connection can be activated, you need to do a room type mapping. This means that you describe which room types in Sirvoy represent or correspond to the room types that exist in the booking channel. The mapping will allow the two systems to know which room type is referred to, when updates and bookings are sent back and forth.

  1. Go to Settings -> Channels and click “Edit” for the booking channel you want to map.
  2. You will see a list of the room types and rates available in the booking channel.
  3. For each room type and rate, select the equivalent Sirvoy room type from the drop down. (You may have to create new “duplicate” room types in Sirvoy, if there are many different rates to be mapped.)

Important: The currency you are using in your Sirvoy account must match the currency used in the channel. You can change the currency for your Sirvoy account here: Settings -> Your account -> Localization.