Sirvoy’s channel manager can connect with to retrieve bookings and automatically update room availability and prices.

Tip: Our support team can set this up with you.

Before You Start:

  • Create a account.
  • On, change inactive room types to active ones on any current bookings, so they import correctly to Sirvoy.
  • Set the Sirvoy room type availability and restrictions the way you want.
  • Remember, Sirvoy will import any existing bookings from, so you won’t have to.

Important: Avoid changing room type settings on during the connection process.

Connect Your Sirvoy and Accounts:

  1. Log in to your account. 
  2. Go to Account -> Connectivity Provider and click “Search.”
  3. Find and select Sirvoy in the search field (partner ID 289). 
  4. Review the available connection types and click “Connect.” 
  5. In Sirvoy, go to Settings -> Channels -> and click “Connect.” 
  6. Map your room types on to the matching ones in Sirvoy to finalize the connection.
  7. Our support team will review your mapping, and a confirmation email will alert you when the connection is active.

Your Sirvoy and accounts are now connected! 

Double-Check That:

  • Availability and rates have synced properly to
  • is displaying your prices correctly.
  • The “Maximum adults” for each room type on matches the “Max. number of guests (incl. extra beds)” on the mapped Sirvoy room type.
  • You have excluded’s extra beds/children from Sirvoy’s “Max. number of guests (incl. Extra beds).” The price for extra beds and children will still be controlled on, not on Sirvoy.


  • For 3 adults + 2 extra beds on, “Max. number of guests (incl. extra beds)” in Sirvoy must be 3, not 5.
  • For 2 adults + 2 children on, “Max. number of guests (incl. extra beds)” in Sirvoy must be 2, not 4.

From now on, Sirvoy will control rates, availability, and restrictions (with some exceptions) for your account. Therefore, make all future updates to those features in Sirvoy because they will override those settings in 

Changes made in Sirvoy will apply to within minutes. 

Before You Go:

Now that your accounts are connected, payment details are stored differently.

  • will no longer display customer payment details.
  • The “Sirvoy Vault” feature can store payment information once activated but can’t charge customers.
  • Stripe, our recommended payment solution, can store payment details, and customers can be charged directly with Stripe from within Sirvoy.

Note: Though double bookings are rare, hoteliers must be vigilant to solve them quickly.

Note: On rare occasions, bookings received from channels might be divided into different rooms.