You can configure text messages and emails to be sent automatically to your guests, triggered by certain events and intervals.

  1. Go to Settings -> Languages and texts to create your message templates.
  2. Click “Add new template” to create either an email or SMS template.
  3. As you create the template, enable the setting called “Send automatically”.
  4. Indicate if the template should be used for booking confirmations, cancellations, or alternatively – choose the event that should trigger the message and how many days before/after the event the message should be sent.